Why Buy From Us?
Here at GamesIgnites, we know you have options when shopping online. Our job is to make choosing us feel like the obvious call — not just the first time, but every time.
1. Safe & Secure Shopping. SSL encryption protects every transaction on our site
Checkout via Shopify's PCI-compliant payment processing security is active. We don't store your credit card information, and your personal details are never sold or shared. Shopping here is straightforward and secure from start to finish.
2. Customer Service Is Our Priority. From the moment you place an order, we stay in touch. You'll receive prompt communication confirming your purchase, updates as your order ships, and a personal thank-you from our owner — because every order matters to us. If something comes up, we're here, and we respond.
3. Competitive Pricing & Price Match We work hard to keep our prices sharp across our full catalog of arcade machines, pinball tables, redemption games, and recreational equipment. Found a lower price somewhere else on the same item? Reach out — we'll do our best to match it.
4. Free Shipping on Orders Over $2,000. No surprise freight charges at checkout. We offer free shipping on all orders over $2,000 to the lower 48 states. For large equipment that's typically shipping across the country, that's real savings.
5. 30-Day Return Policy We get it — buying a large piece of equipment online takes a leap of faith. If something isn't right within 30 days of delivery, we'll work through it with you. Return shipping is the customer's responsibility, and restocking fees may apply, but we keep the process as painless as possible.
6. Carefully Curated Brands We don't just list everything we can find. Our owners personally vet every brand and distributor we work with before adding them to the site. That means you're shopping a selection we actually stand behind — not a random catalog.
7. Manufacturer Warranty on Every Purchase. Every product we sell comes backed by the manufacturer's warranty. If you run into an issue after delivery, you're covered through the brand — and we'll help point you in the right direction.
8. Shipment Protection Our distribution partners ensure shipments against loss and damage in transit. Large equipment gets the handling it deserves, and if something goes wrong on the way to your door, there's a process in place to make it right. See our Shipping & Returns page for full details.
Ready to find your next machine? Browse our catalog or reach out to our team weekdays 9:00 AM – 6:00 PM EST at Sales@gamesignites.com or +(855) 258-1203.